Group price from £340.00 + Vat

Supervision provides standards for promoting, monitoring and maintaining health, safety and security in the work environment.

What is supervision and why do we need it?

Supervision provides an opportunity to communicate purpose, manage performance, appraise, support and develop staff. It is a means of ensuring that the needs of individual workers are met and that they are able to do their job to the best of their ability. Supervision in Care Homes is paramount and provides the leadership within any management structure.

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This full day course contains group exercises where staff can discuss and exchange their experiences. Practical advice is given on how delegates may contribute to and benefit from the supervision process and how that effects standards of care.

Learning Outcomes

On completion of the course delegates will:

  • Be aware of the National Minimum Standards required
  • Understand the purpose of supervision and the role of both the supervisor and supervisee
  • Understand the use of verbal and non-verbal communication
  • Be aware of the role supervision plays in staff development

Course Content

  • What is supervision?
  • The National Minimum Standards
  • The purpose of supervision and the role of the supervisor
  • How can supervision be given?
  • Supervisory skills
  • Verbal and non-verbal communication
  • Listening skills
  • What may hinder communication?
  • Delegation and staff development