Conflict Resolution - e-Learning CPD

£7.00 Ex VAT

This online Conflict Resolution course will introduce you to managing conflict procedures to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.

Learning Outcomes

  • Explain the purpose of a Conflict Resolution Procedure
  • Understand Conflict Resolution Procedures
  • Identify the key roles in Conflict Resolution Procedures
  • Understand an employee's right of appeal