Frequently Asked Questions
Ashtree Management Services Ltd have provided the below Frequently Asked Questions so that you don’t have to waste time scouring our website for common questions. If your question isn’t answered below, then please get in touch with us and a member of the team will be in touch with you shortly.
Commonly Asked Questions
A: All information changes over time. To keep up to date with the changing protocols, procedures and best practice guidelines as stipulated by the Health & Safety Executive and Resuscitation Council, all First Aid Training must be undertaken every 3 years. The recommendation is to refresh on an annual basis.
A: Food Safety Training is required by law for anyone who intends to prepare, cook, or serve food to the general public. Also, all employees working in a food environment where food is handled must be suitably trained.
A: All of our traditional courses (classroom based) are delivered at our customers’ venue to a group of delegates. However we also provide a comprehensive portfolio of online courses available from our website covering a wide range of topics including fully accredited courses. These are designed specifically for the individual / small company to be undertaken at home or in the small office.
A: If you’re looking for classroom based for a group then it’s a group price ie, £310 + vat for up to 20 delegates. If you needed the training to be accredited (always advisable) then we would also charge you for the accreditation (exam/certification) which is charged per delegate at cost (currently £9.00 + vat).
- We could train your guys at the same time after hours at your venue over 2 evenings of 3 hours each
- We could provide exactly the same level of regulated accredited qualification via online training, this type of training is priced per person. The individuals would be expected to undertake the training using a computer fitted with a webcam to be fully compliant with the Awarding Organisations anti cheat regulations. They could undertake the training in their own time at work or home and can even split the training into a number of sessions. In our view this would be the most cost effective option providing exactly the same result – fully trained employees with a UK recognised accredited certificate.
A: Unfortunately no you’re not classified as a “First Aider”. You can only claim this title if you have undertaken training where the course syllabus is regulated by the Health & Safety Executive in conjunction with The Resuscitation Council and the training provider is registered & audited by a Regulated Awarding Organisation such as HABC, TQUK etc.
A: Yes they are exactly the same course but the non- accredited course doesn’t include the exam & associated costs. With all workplace training it is dependent on the employer’s confidence in the ability to provide “suitable & sufficient” training in specific areas. It is the law that employee training is provided by the employer, the Health & Safety Executive place the responsibility on the employer to decide at what level this training is provided and to whom. The employer will carry out a training needs assessment to determine this, hence some employers will opt for the accredited version where the responsibility is taken by the training provider and Awarding Organisation. By providing an accredited course the employer will know his employees have reached a suitable level of knowledge / understanding by passing the exam.
A: These terms can vary according to where you look, but generally if you want training in how to lift and move objects and heavy loads, you need to look for Manual Handling, whereas if you need training on how to move, lift or reposition a person, you need to look for Moving People Safely training, sometimes also called Moving and Handling of People.
A: This all depends on what you’re making, how its made, where its made and who makes it. Generally all workplaces need to have assessed the need for qualified First Aiders and Fire Marshals. All employees across all sectors need to have some form of Health & Safety, fire awareness training. If the factory makes / packages food then Food Safety training, if you have any warehousing facilities then Manual Handling, if you are using any chemicals then CoSHH training. In a Care home you have to consider Safe Moving of People, infection control, medication awareness.
As you can see the mandatory training required changes with the sector. Full responsibility & accountability rests with the employer to have “suitable and sufficient” training in place.
A: Apologies for the confusion. We hope to cater for our customers differing needs. We suggest that CPD online training is used for individuals / employees who have already been trained in depth on this topic and therefore only needs refresher training. Our online qualifications cater for the individual or small numbers of employees who need to have an accredited qualification ie Food Safety Level 2 but would find it difficult or cost prohibitive to join a group session. Our traditional (classroom) courses are aimed at customers who require training to be undertaken in a formal setting at their venue, these can be tailored to the specific nature of the business and can be accredited or non accredited.